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NOTICE

EnerGenie LLC Account may not be regulated by the Public Utility Commission of Texas (PUCT). Any disagreements about any contract or agreement you may have with EnerGenie LLC Account, including how EnerGenie LLC Account uses your electricity information, are private disputes between you and EnerGenie LLC Account that may require legal action on your part. EnerGenie LLC Account is required to follow the Smart Meter Texas Terms and Conditions. If EnerGenie LLC Account violates the Smart Meter Texas Terms and Conditions, Smart Meter Texas may only revoke EnerGenie LLC Account's access to your data, but cannot assist you with any additional remedies.

If you authorize access to your electricity information, you should understand how EnerGenie LLC Account will use, collect, store, share, sell, and/or otherwise disclose your information. Please contact EnerGenie LLC Account to obtain additional information regarding these issues.

The authorization requested by EnerGenie LLC Account is for 12 months. The length of your contract or agreement with EnerGenie LLC Account for specific services may differ from the period of time EnerGenie LLC Account has requested to access your electricity information through Smart Meter Texas.You should review any contract or agreement you may have entered into with EnerGenie LLC Account to determine if there is any difference between the two periods of time.

If you do not agree to provide access to your electricity information to EnerGenie LLC Account, please select the "Do Not Confirm" action button below. Smart Meter Texas does not assess a penalty or fee if you end, reject, or do not confirm this authorization request. However, if you have a contract with EnerGenie LLC Account and select the "Do Not Confirm" action button below (which denies access to your electricity information), this action may result in early termination of your contract with EnerGenie LLC Account and costs to you. Please consult your contract and EnerGenie LLC Account for details.

ACTION REQUIRED: 

Note: You have until 04/26/2024 23:59:59 to confirm your authorization with EnerGenie LLC Account. After 04/26/2024 23:59:59, this request will expire.

Read the Smart Meter Texas Terms and Conditions here.

ABOUT THIS AUTHORIZATION:

What will my authorization do?
Your authorization will allow EnerGenie LLC Account to access, download, and use your electricity consumption, meter, and premise information through Smart Meter Texas. Without your authorization, Smart Meter Texas will not provide EnerGenie LLC Account access to your information.

What is Smart Meter Texas?
Smart Meter Texas provides customers, retail electric providers, and other entities that have been authorized by the customer access to the customer's electricity consumption, meter, and premise information. Smart Meter Texas is jointly owned and managed by AEP Texas Inc., CenterPoint Energy Houston Electric, LLC, Oncor Electric Delivery Company LLC, and Texas-New Mexico Power Company.

How long will this authorization last?
The authorization requested by EnerGenie LLC Account is for 12 months. The maximum period of time that Smart Meter Texas may allow access to your electricity information is 12 months for residential and small commercial customers and up to 36 months for larger commercial customers. The length of your agreement with EnerGenie LLC Account may differ from the period of time EnerGenie LLC Account has requested to access your electricity information through Smart Meter Texas. You should review any agreement you may have with EnerGenie LLC Account to determine if there is a difference between the two periods of time.

Will I receive a reminder about when this authorization will expire?
Yes. Smart Meter Texas will send you an email 30 days before the authorization expires and another email 15 days before it expires. You can (but do not have to) renew EnerGenie LLC Account's access to your electricity consumption, meter, and premise information through these renewal emails. However, you should review any agreement you may have with EnerGenie LLC Account because its expiration date may differ from the expiration date of your authorization allowing EnerGenie LLC Account to access your information through Smart Meter Texas. Any separate agreement with EnerGenie LLC Account may not end if you choose to not renew the authorization for EnerGenie LLC Account to access your information through Smart Meter Texas.

If I confirm the authorization now, can I change it later?
Yes, you may end your authorization at any time by either:
(1) directing EnerGenie LLC Account to end its access to your electricity information through Smart Meter Texas, or
(2) creating an account on Smart Meter Texas and following the steps necessary to end the authorization. The steps can be found in the Smart Meter Texas User Guide.
Please note: EnerGenie LLC Account's access to new electricity information will end the first day after your authorization ends. However, for 45 days after your authorization ends, EnerGenie LLC Account may continue to have access to your prior electricity information for the dates your authorization was active. EnerGenie LLC Account will not have access to any new data for dates after the authorization ends.

Is there a penalty or fee if I end, reject, or do not confirm this authorization request?
Smart Meter Texas does not assess a penalty or fee if you end, reject, or do not confirm this authorization request. However, EnerGenie LLC Account may charge a fee if you have an agreement with it for specific services, so you should ask EnerGenie LLC Account if you have questions about any early termination fees.

Do I need to set up an account on Smart Meter Texas?
No, you do not need to set up an account on Smart Meter Texas, unless you wish to end the authorization for EnerGenie LLC Account to access your electricity information through Option 2 explained above, or otherwise would like to access your information yourself through Smart Meter Texas.

How do I set up an account on Smart Meter Texas?
You can set up an account on Smart Meter Texas by going to www.smartmetertexas.com. You will need the name of your current retail electric provider or their certificate number, ESI ID number, and meter number to register an account. To find that information, check your electricity bill or contact your retail electric provider. If you need help setting up an account on Smart Meter Texas, you can contact the Smart Meter Texas customer support help desk at [1-844-217-8595].

Is my agreement or contract with Smart Meter Texas?
No, any agreement or contract with EnerGenie LLC Account for specific services is a private party agreement between you and EnerGenie LLC Account

Who do I contact if I have a problem with my agreement with EnerGenie LLC Account?
You can call EnerGenie LLC Account. Smart Meter Texas cannot resolve disputes between you and EnerGenie LLC Account. EnerGenie LLC Account may not be under the authority of the Public Utility Commission of Texas.

I want to authorize EnerGenie LLC Account to access my electricity consumption, meter, and premise information through Smart Meter Texas. How do I confirm this request for authorization?
By clicking the "CONFIRM" button above, you can confirm that you have authorized EnerGenie LLC Account to access your electricity information through Smart Meter Texas for 12 months and you agree to the Smart Meter Texas Terms and Conditions. You have until 11/08/2021 23:59:59 to confirm your authorization with EnerGenie LLC Account. After 11/08/2021 23:59:59, this request will expire.

I do not want to authorize EnerGenie LLC Account to access my electricity consumption, meter, and premise information through Smart Meter Texas. How do I reject this request for authorization?
By clicking the "DO NOT CONFIRM" button above, you can reject the request to confirm your authorization. Rejecting the request lets Smart Meter Texas know that you do not authorize EnerGenie LLC Account to have access to your electricity information through Smart Meter Texas, or do not agree to the Terms and Conditions. If you change your mind after clicking the "DO NOT CONFIRM" button, you will need to contact EnerGenie LLC Account and request that it contact Smart Meter Texas to send you a new request for authorization.

What if I did not authorize EnerGenie LLC Account to access my electricity consumption, meter, and premise information through Smart Meter Texas, or otherwise believe this email is spam?
If you did not authorize EnerGenie LLC Account to access your electricity information through Smart Meter Texas, or otherwise believe this request is spam, you may report it by clicking the "DID NOT REQUEST" button above.

What happens if I do not take any action?
If you do not take any action by 04/26/2024 23:59:59, this request will expire and EnerGenie LLC Account will not have access to your electricity consumption, meter, and premise information. To allow EnerGenie LLC Account access to your electricity information after this request expires, you will need to contact EnerGenie LLC Account and request that it contact Smart Meter Texas to send you a new request for authorization.

Regards,
Smart Meter Texas Team